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Unfortunately due to the nature of our products and for sanitary purposes, we are unable to issue a refund. However customer service is our main priority, so please reach out if you need help selecting a style to fit your eye, or help with the application process.
Upon receiving your order please inspect it, and in the unlikely event that you have received a damaged item contact us so we can immediately get you a replacement item shipped out!!
You can always contact us with any question
Contact us at info@methodlash.com